Providing Guidance You Can Trust to Community Banks since 2003

We can assist your organization with evaluating the security or effectiveness of your IT environment.

We can also help you develop and assess solutions for compliance with federal and state banking regulations.

We also offer an array of specialty management consulting and review services to meet all your consulting needs.



A Message from our CEO

As a founder of Superior Consulting LLC in 2003, I have always been sensitive to the demands placed on community banks. As community bank specialists, we are very familiar with the unique challenges you face in serving your communities and the limited resources available to many of you. Our community bank focus affords us the knowledge and flexibility to tailor our services and solutions to your situation, and to keep the costs of those services affordable.

Our staff is highly trained and qualified to assist you, and my 13 years as a federal bank examiner uniquely qualifies me to provide you with effective guidance on regulatory matters. At Superior Consulting, integrity is foremost. We are all committed to providing quality services and frank, honest assessments. We will earn your respect and confidence.


MBoyd Signature


  • libery bankGary E. MetzgerChief Executive Officer
  • cbChris HarlinPresident
  • nvbDon ShieldsChief Information Officer
  • lbatJohn EverettChief Executive Officer
  • pbtSheri RiedelCompliance Officer
  • sfcNick SpinelliSenior Vice President

Why Us

Security a conscious decision


The security of client data is of paramount importance to every member of Superior Consulting.

As longtime industry professionals, we understand the importance of the confidentiality of your information and we fully acknowledge the trust necessary to establish a productive and satisfying client relationship. In response to the duty we owe to you and your customers, Superior Consulting maintains a comprehensive information security program to govern the confidentiality, integrity, and availability of client information in our possession, including the transmission, storage, and disposition data life cycles. The cornerstone of our data security program resides in our Client Extranet, which is hosted by a PCI-certified, fully-monitored and staff 24x7x365 “cloud” service provider.

In addition to the controls implemented at the data center level, we maintain encryption systems to protect data during both transmission and when at rest (a critical omission in many hosted systems). All computer systems utilized by our personnel are subject to comprehensive whole disk encryption using 256-bit AES algorithms. We also utilize encrypted data storage devices (e.g. IronKey USB drives, Apricorn external hard drives) for other data storage. Physical file storage, which is minimal in nature due to our paperless business environment, are stored in business-class FireKing filing cabinets in a secure physical environment.

Efficiency an organizational ethos


“Superior” Extranet – best method for utilizing new and emerging technology to improve our business processes.

One of the management challenges that is always at the forefront of our minds at Superior Consulting is determining the best method for utilizing new and emerging technology to improve our business processes, including the means of interaction with our clients. In 2010, we were one of the first firms in our industry to implement a comprehensive and robust client Extranet portal (our ‘Superior’ Extranet). While some firms and major software providers (such as those serving the accounting industry) implemented narrow solutions providing basic upload and download functionality, we elected to implement a proprietary project management portal that provided tremendous flexibility for the execution of our engagements and allowed us to digitize every major work step in our review process from facilitating requests and receipt of information for the beginning of our review services to provision of reports and invoices at the end of review activities. The adoption of our Superior Extranet was the final step in allowing our firm to migrate to a paperless office environment. We are continuing to search for additional ways to improve the efficiency and impact of our review services, which ultimately satisfies our underlying core objective of dedicating more time to provide Guidance You Can Trust.

Sustainability a social mandate


The term is representative of two different but equally important concerns.

Although the issue of ‘sustainability’ may be characterized as a cliché in the context of current ‘corporate sustainability’ initiatives, the term is representative of two different but equally important concerns for the personnel of Superior Consulting.

Our first concern is the sustainability of your client relationship. As a small, boutique provider of specialty consulting services, we place tremendous value on establishing personal, long-term relationships with all of our clients. Many of our clients have been with Superior since our inception over 10 years ago and the average tenure of our client relationship is well above industry norms. This is representative of our interest in not only functioning as a service provider, but as a partner striving to accomplish common goals and objectives with each of our clients.

Our second concern is fulfilling our collective obligation to function as a responsible and concerned member of our community. Although we do not function in a highly resource intensive industry in many respects, we can still find mechanisms to reduce our impact on the environment through the implementation of environmentally sound business practices. Movement to a paperless office environment and support of a technology infrastructure to perform increasingly greater volumes of consulting activities off-site from client locations has allowed Superior to reduce environmental impact and resource consumption.


  • Passing of a Company Founder: Mary L. Boyd

    It is with great sadness that we have to report the passing of one of our firm's original founders, Mary L. Boyd, who passed away unexpectedly on the afternoon of April 22, 2019 in Springfield, Missouri. Mary joined Superior Consulting as a founding member in July 2003 after a 13 year career with the Federal Deposit Insurance Corporation. In 2008, Superior Consulting separated from its founding organization, a regional community bank, in a private equity transaction and Mary assumed the…

    April 23, 2019Read More
  • Enterprise Risk Management

    During our recent history of the realization of a substantial number of regulatory impacts as a result of our economic downturn and the associated crises experienced within recent years, one of the most immediate impacts likely to affect community banks is a renewed regulatory emphasis on the concept of “enterprise risk management”. Core components of this concept, strategic planning and budgeting, have been present within the risk management systems of many banks for a number of years; however, regulatory agencies…

    November 3, 2018Read More
  • Managing Compliance Risk

    July 21, 2011 will be recognized as a seminal date in the history of the American banking system since this date triggers the implementation of a wide array of significant components of the Dodd–Frank Wall Street Reform and Consumer Protection Act, including the formal creation of the Consumer Financial Protection Bureau and the transfer of numerous consumer protection regulations away from the authority of the Federal Reserve and into this new entity. These changes herald the beginning of a new…

    January 1, 2018Read More
  • TILA-RESPA Integrated Disclosures Readiness

    The effective date for the last step in the sweeping mortgage rules revisions of the Dodd-Frank Act is almost upon us. On August 1, 2015, the Truth in Lending Act (TILA)-Real Estate Settlement Procedures Act (RESPA) Integrated Disclosures (TRID) will go into effect. The final rule was issued by the Consumer Financial Protection Bureau (CFPB) on November 20, 2013 in a 1,888 page publication in the Federal Register. The purpose of this article is to outline a few of the…

    February 4, 2015Read More
  • The Flood Insurance Affordability Act of 2014

    Many bankers were relieved to learn about the Homeowner Flood Insurance Affordability Act of 2014 (the Affordability Act) which became effective on March 21, 2014. The purpose of the Act is to repeal and modify the Biggert-Waters Flood Insurance Reform Act (Biggert-Waters) which was enacted in 2012. While the Affordability Act does indeed repeal and modify Biggert-Waters, it is not a moratorium, and it is important to understand its exceptions so that you can determine the Affordability Act's impact on…

    August 9, 2014Read More
  • New Value-based Service Offering!

    Superior Consulting is proud to announce the development of a new service offering, our $1495 Vulnerability Assessment. At Superior, we fully embrace the industry trend to transition some services to fixed, value-based pricing, which offers a more equitable and predictable pricing model than hourly rate engagements. We're confident our current and prospective clients will recognize the tremendous value in this flexible, remote service offering. Please check out our Services page for more information about this service.

    June 30, 2014Read More
  • Suspicious Activity Reporting & Director Responsibilities

    As a member of the Board of Directors of a highly regulated institution, you have many responsibilities encompassing a wide array of issues and concerns ranging from the solvency and profitability of the bank to compliance with a divergent series of regulatory requirements. As a Director, shouldn’t you ensure that you are receiving precise, accurate information -information that tells us what we need to know and doesn’t overload us with “excess baggage”? The answer is yes! But sometimes the desire…

    January 1, 2014Read More
  • Mortgage Originator Compensation Rules

    We can expect a number of significant regulatory changes during 2011, particularly with respect to regulations governing transactions related to a consumer’s principal dwelling. One of the first significant regulatory challenges of this type will be the implementation of the Federal Reserve’s revisions to Section 36 of Regulation Z. These amendments will implement new restrictions on mortgage loan originator compensation, as well as other requirements related to loan “steering”. Although these requirements will be effective April 1, 2011, we can…

    January 1, 2014Read More
  • A Time for Vigilance

    News headlines continue to focus, as they have for several months, on the depth and breadth of the current recession. Corporate icons Bear Stearns, AIG, Fanny Mae, GM, Countrywide, Citigroup, and Chase, as well as President Bush, are some of the most newsworthy casualties. Government bailouts, un-thought-of until recently, have become the norm. As all of us know, it’s not just the large institutions that are feeling the impact of the current recession. The effects can be felt in virtually every community in…

    January 1, 2014Read More