• Client Login
  • Company

    Providing Guidance You Can Trust since 2003

    Superior Consulting is a boutique consulting firm based in the midwestern United States but serving clients throughout the world. Founded in 2003 by a regional bank, we’re now privately held and providing professional services to clients in the banking, healthcare, information technology, and many other industries. Learn more about our story and our passion below.
    350+
    Active Clients
    10
    Years of average employee tenure
    170+
    Years of combined experience
    20+
    Professional certifications held by our staff

    It’s been 17 years since our founding.
    Here’s a little information on our history:

    Superior Consulting, LLC was founded in 2003 by a regional bank with approximately $850 million in total assets under management. At the beginning, we were formed with the intention of providing IT security and regulatory compliance (consumer protection) services to community banks, thrifts, and credit unions in the Midwest.
    From three original personnel, we’ve grown to ten personnel and have expanded service offerings to include loan review (asset quality), internal audit, and other specialty services to financial institutions. We’ve also expanded into offering compliance services to the credit card industry.
    In part due to the financial crisis, we have the opportunity to separate from our parent bank through a private equity transaction. As a result of this separation, Mary Boyd was promoted to CEO of the firm and Bryan Reaves was promoted to CFO. Operations continue with success through the financial crisis and it’s aftermath.
    Our $995 valued-based pricing concept for penetration testing services is first unveiled and released with great success. The need for transparent, equitable services for all industries was becoming more readily apparent and, in our view, was largely an unfulfilled need in the market. We aimed to help remedy this problem.
    It was with great sadness that we experienced the death of Mary Boyd on April 22, 2019. Mary was with our firm from its founding and is greatly missed by all who knew her. Bryan Reaves succeeds to the position of CEO of Superior Consulting.
    2003
    2006
    2010
    2014
    2017
    Today

    Why select us?

    Experience
    Our personnel have over 170 years of combined experience. We only hire experienced professionals and we don’t subcontract our services to third party providers.
    Integrity
    In this business, our reputation with our clients, federal and state regulatory authorities, and our peers means everything to us and we promise to treat both you and your data with the greatest care.
    Value
    Consistent with our #NoGimmicks pledge, we believe in fair, equitable, and consistent pricing. We don’t try to position ourselves as the most expensive provider or the least, but we try to offer fair terms and pricing.

    An Introduction to Our Team

    Bryan D. Reaves Chief Executive Officer CISSP CISA CRCM CFE CCSK CITP Security+ Network+ Bryan joined Superior Consulting one year after the firm’s founding in 2003, having previously worked in retail banking for a regional midwestern bank. During his career at Superior, Bryan has held numerous positions, including serving as the firm’s Director of Compliance Services prior to assuming the position of CEO. Bryan holds numerous industry and technology certifications, including most recently obtaining the Cloud Security Alliance’s Certificate in Cloud Security Knowledge (CCSK). In addition to his role at Superior Consulting, Bryan has previously served as the Chief Technology Officer for a start-up SAAS fintech developer. In this capacity, he directed the company’s development and network administration teams and supervised deployment of infrastructure in the public cloud platforms utilized by the company for hosting both production and development environments. In his time away from Superior, Bryan enjoys international travel and has recently returned from a trip sponsored by the Maya Exploration Center to the jungles of Central America, which required a little mosquito repellant! 15 years with the company
    Brad Coursey Senior Consultant CRCM CAMS Brad serves as a Senior Consultant in the regulatory compliance and BSA practice unit of Superior Consulting. Brad has worked in the banking industry for over 20 years and is a Certified Regulatory Compliance Manager (CRCM) and Certified Anti-Money Laundering Specialist (CAMS). In addition to these certifications, Brad also holds a bachelor’s degree in management from Evangel University. Since joining Superior Consulting in January 2005, Brad has assisted clients throughout an eight state region with their regulatory compliance and BSA review and training needs. Brad has also actively participated in several state banking associations and has spoken at training events throughout the Midwest. Brad is an avid BBQ’er and, along with his wife, is also an accredited competition judge. In this role, Brad has an inordinate exposure to high quality ribs, brisket, pulled pork, smoked chicken. Although it’s a thankless task, Brad somehow manages to endure these competitions! 14 years with the company
    Scott Dean Senior Consultant MCSE Security+ Network+ Novell CNA TCNA Scott serves as a Senior Consultant in the information technology practice unit of Superior Consulting. Scott brings over 20 years of experience in the network consulting and administration field to Superior Consulting. Scott has worked in an array of industries including financial services, law, and telecommunications. Scott also holds the Microsoft Certified Systems Engineer (MCSE), Security+, Network +, and Novell Certified Network Administrator (CNA) certifications. Scott has also earned the Tenable Certified Nessus Auditor (TCNA) certification, which is a credential that demonstrates his competency in the use of one of our core testing tools. In addition to these certifications, Scott holds a bachelor’s degree in mechanical engineering from the University of Alaska. 10 years with the company
    Jennifer Pierce Administrative Assistant Jennifer represents the core of our office through serving as the administrative assistant of Superior Consulting. Jennifer is responsible for billing management and administration of client accounts and provides invaluable assistance to our review teams. Jennifer is a great contact for any questions regarding Superior Consulting and is always available to assist clients in reaching another member of our team. 10 years with the company
    James Roark Senior Consultant James serves as a Senior Consultant in the loan review and asset quality consulting services unit of Superior Consulting, LLC. James has worked in the banking industry for over 20 years and has served in numerous positions within community banks, including service as president of several “problem” institutions as well as other senior lending positions. James has developed a strong reputation as an excellent problem bank “workout” specialist and now brings his years of knowledge and experience to the clients of Superior Consulting. In addition to loan review services, James actively assists our clients with the establishment and review of allowance for loan and lease loss reserves and methodologies, evaluation of OREO properties, and training regarding lending, compliance, and appraisal standards and best practices. James holds a Bachelor’s of Science in Facility Management from Missouri State University. Before entry into the banking industry, James utilized the experience gained through this degree program to assist in the management of large facilities such as stadiums and event centers. In addition to these facility management experiences, James also worked as a field representative for seven years for the Missouri State Tax Commission, during which time he worked with a substantial number of local counties in the establishment of real estate assessment programs designed to update and re-evaluate assigned real estate valuations. Beyond these other experiences, James also serves as an advisory board member for the Midwest Center of Enology and Viticulture at Missouri State University. 9 years with the company
    Alison Holmes Senior Consultant Alison serves as a Staff Consultant in the compliance practice unit of Superior Consulting, LLC and assists with the performance of consumer compliance, Bank Secrecy Act, and ACH review services. Alison has over 25 years of experience in the banking industry and has held an array of positions in community banks within southwest Missouri, including serving as the loan operations manager for a large commercial bank. One of Alison’s most valuable contributions to our Superior team is the vast array of real, practical banking experience she has compiled through years of service in your industry. Alison has managed loan administration and processing functions for several area financial institutions and has an intimate understanding of the challenges facing our community bank clients as she has, in a nearly literal sense, “walked a mile in your shoes”. 8 years with the company
    Elizabeth Reefer Senior Consultant JD Elizabeth serves as a Senior Consultant in the regulatory compliance and BSA practice unit of Superior Consulting. Elizabeth brings over 30 years of experience in a wide array of fields within the banking industry to Superior Consulting. Elizabeth’s diverse work experience includes service as a compliance consultant in two Top 10 nationwide accounting firms, a senior compliance officer in a $20 billion commercial bank based in Kansas City, MO, a practicing attorney, and experience working directly with the Federal Deposit Insurance Corporation for several receivership projects. Elizabeth is a licensed attorney in the state of Missouri and holds a Juris Doctor degree from New York Law School. In addition to this degree, Elizabeth also holds a bachelor’s degree in sociology from Bryn Mawr College. Elizabeth is active in a chamber music group associated with Village Presbyterian Church. Through this group, she and her husband have travelled extensively for performances in churches in the United States and during two trips to England and Scotland. 7 years with the company
    Tracey Quick Staff Consultant Tracey serves as a Staff Consultant in the regulatory compliance and specialty services practice units of Superior Consulting. Tracey brings over 20 years of experience in the commercial and community banking industry to Superior Consulting. Prior to joining us, Tracey was a compliance officer at a regional commercial bank based in Springfield, Missouri, where she had responsibility for an extensive range of lending and operations compliance functions, including maintaining compliance with the Truth-in-Lending Act, Real Estate Settlement Procedures Act, Flood Disaster Protection Act, and Home Mortgage Disclosure Act. First year with the company
    Klara Parrish Senior Consultant Klara serves as a Senior Consultant in the specialty services practice unit of Superior Consulting. Klara brings over 25 years of experience in the banking and bank supervision fields to Superior Consulting. Klara, who hails from Zurich, Switzerland but now calls the Kansas City area home, started her banking career in Zurich before joining the Federal Reserve Bank of Kansas City as an economist, and then field examiner, for a total of 9 years. After leaving the Fed, Klara entered private industry as a commercial lender for a Kansas City-area financial institution and then transitioned to work as a bank consultant, in which she has over 14 years of experience collectively. Klara specializes in loan (asset quality) review and credit underwriting consulting. She also advises institutions in other areas of credit administration, including Allowance for Loan and Lease Loss (ALLL) and Troubled Debt Restructuring (TDR) consulting. First year with the company
    Bryan D. Reaves
    Chief Executive Officer
    • OFFICE PHONE: +1 (417) 887-2124
    • EMAIL: breaves@superiorconsultingllc.com
    Bryan joined Superior Consulting one year after the firm’s founding in 2003, having previously worked in retail banking for a regional midwestern bank. During his career at Superior, Bryan has held numerous positions, including serving as the firm’s Director of Compliance Services prior to assuming the position of CEO. Bryan holds numerous industry and technology certifications, including most recently obtaining the Cloud Security Alliance’s Certificate in Cloud Security Knowledge (CCSK). In addition to his role at Superior Consulting, Bryan has previously served as the Chief Technology Officer for a start-up SAAS fintech developer. In this capacity, he directed the company’s development and network administration teams and supervised deployment of infrastructure in the public cloud platforms utilized by the company for hosting both production and development environments. In his time away from Superior, Bryan enjoys international travel and has recently returned from a trip sponsored by the Maya Exploration Center to the jungles of Central America, which required a little mosquito repellant!
    Brad Coursey
    Senior Consultant
    • OFFICE PHONE: +1 (417) 887-2124
    • EMAIL: bcoursey@superiorconsultingllc.com
    Brad serves as a Senior Consultant in the regulatory compliance and BSA practice unit of Superior Consulting. Brad has worked in the banking industry for over 20 years and is a Certified Regulatory Compliance Manager (CRCM) and Certified Anti-Money Laundering Specialist (CAMS). In addition to these certifications, Brad also holds a bachelor’s degree in management from Evangel University. Since joining Superior Consulting in January 2005, Brad has assisted clients throughout an eight state region with their regulatory compliance and BSA review and training needs. Brad has also actively participated in several state banking associations and has spoken at training events throughout the Midwest. Brad is an avid BBQ’er and, along with his wife, is also an accredited competition judge. In this role, Brad has an inordinate exposure to high quality ribs, brisket, pulled pork, smoked chicken. Although it’s a thankless task, Brad somehow manages to endure these competitions!
    Scott Dean
    Senior Consultant
    • OFFICE PHONE: +1 (417) 887-2124
    • EMAIL: bdean@superiorconsultingllc.com
    Scott serves as a Senior Consultant in the information technology practice unit of Superior Consulting. Scott brings over 20 years of experience in the network consulting and administration field to Superior Consulting. Scott has worked in an array of industries including financial services, law, and telecommunications. Scott also holds the Microsoft Certified Systems Engineer (MCSE), Security+, Network +, and Novell Certified Network Administrator (CNA) certifications. Scott has also earned the Tenable Certified Nessus Auditor (TCNA) certification, which is a credential that demonstrates his competency in the use of one of our core testing tools. In addition to these certifications, Scott holds a bachelor’s degree in mechanical engineering from the University of Alaska.
    Jennifer Pierce
    Administrative Assistant
    Jennifer represents the core of our office through serving as the administrative assistant of Superior Consulting. Jennifer is responsible for billing management and administration of client accounts and provides invaluable assistance to our review teams. Jennifer is a great contact for any questions regarding Superior Consulting and is always available to assist clients in reaching another member of our team.
    James Roark
    Senior Consultant
    • OFFICE PHONE: +1 (417) 887-2124
    • EMAIL: jroark@superiorconsultingllc.com
    James serves as a Senior Consultant in the loan review and asset quality consulting services unit of Superior Consulting, LLC. James has worked in the banking industry for over 20 years and has served in numerous positions within community banks, including service as president of several “problem” institutions as well as other senior lending positions. James has developed a strong reputation as an excellent problem bank “workout” specialist and now brings his years of knowledge and experience to the clients of Superior Consulting. In addition to loan review services, James actively assists our clients with the establishment and review of allowance for loan and lease loss reserves and methodologies, evaluation of OREO properties, and training regarding lending, compliance, and appraisal standards and best practices. James holds a Bachelor’s of Science in Facility Management from Missouri State University. Before entry into the banking industry, James utilized the experience gained through this degree program to assist in the management of large facilities such as stadiums and event centers. In addition to these facility management experiences, James also worked as a field representative for seven years for the Missouri State Tax Commission, during which time he worked with a substantial number of local counties in the establishment of real estate assessment programs designed to update and re-evaluate assigned real estate valuations. Beyond these other experiences, James also serves as an advisory board member for the Midwest Center of Enology and Viticulture at Missouri State University.
    Alison Holmes
    Senior Consultant
    • OFFICE PHONE: +1 (417) 887-2124
    • EMAIL: aholmes@superiorconsultingllc.com
    Alison serves as a Staff Consultant in the compliance practice unit of Superior Consulting, LLC and assists with the performance of consumer compliance, Bank Secrecy Act, and ACH review services. Alison has over 25 years of experience in the banking industry and has held an array of positions in community banks within southwest Missouri, including serving as the loan operations manager for a large commercial bank. One of Alison’s most valuable contributions to our Superior team is the vast array of real, practical banking experience she has compiled through years of service in your industry. Alison has managed loan administration and processing functions for several area financial institutions and has an intimate understanding of the challenges facing our community bank clients as she has, in a nearly literal sense, “walked a mile in your shoes”.
    Elizabeth Reefer
    Senior Consultant
    • OFFICE PHONE: +1 (417) 887-2124
    • EMAIL: ereefer@superiorconsultingllc.com
    Elizabeth serves as a Senior Consultant in the regulatory compliance and BSA practice unit of Superior Consulting. Elizabeth brings over 30 years of experience in a wide array of fields within the banking industry to Superior Consulting. Elizabeth’s diverse work experience includes service as a compliance consultant in two Top 10 nationwide accounting firms, a senior compliance officer in a $20 billion commercial bank based in Kansas City, MO, a practicing attorney, and experience working directly with the Federal Deposit Insurance Corporation for several receivership projects. Elizabeth is a licensed attorney in the state of Missouri and holds a Juris Doctor degree from New York Law School. In addition to this degree, Elizabeth also holds a bachelor’s degree in sociology from Bryn Mawr College. Elizabeth is active in a chamber music group associated with Village Presbyterian Church. Through this group, she and her husband have travelled extensively for performances in churches in the United States and during two trips to England and Scotland.
    Tracey Quick
    Staff Consultant
    • OFFICE PHONE: +1 (417) 887-2124
    • EMAIL: tquick@superiorconsultingllc.com
    Tracey serves as a Staff Consultant in the regulatory compliance and specialty services practice units of Superior Consulting. Tracey brings over 20 years of experience in the commercial and community banking industry to Superior Consulting. Prior to joining us, Tracey was a compliance officer at a regional commercial bank based in Springfield, Missouri, where she had responsibility for an extensive range of lending and operations compliance functions, including maintaining compliance with the Truth-in-Lending Act, Real Estate Settlement Procedures Act, Flood Disaster Protection Act, and Home Mortgage Disclosure Act.
    Klara Parrish
    Senior Consultant
    • OFFICE PHONE: +1 (417) 887-2124
    • EMAIL: kparrish@superiorconsultingllc.com
    Klara serves as a Senior Consultant in the specialty services practice unit of Superior Consulting. Klara brings over 25 years of experience in the banking and bank supervision fields to Superior Consulting. Klara, who hails from Zurich, Switzerland but now calls the Kansas City area home, started her banking career in Zurich before joining the Federal Reserve Bank of Kansas City as an economist, and then field examiner, for a total of 9 years. After leaving the Fed, Klara entered private industry as a commercial lender for a Kansas City-area financial institution and then transitioned to work as a bank consultant, in which she has over 14 years of experience collectively. Klara specializes in loan (asset quality) review and credit underwriting consulting. She also advises institutions in other areas of credit administration, including Allowance for Loan and Lease Loss (ALLL) and Troubled Debt Restructuring (TDR) consulting.

    Located in Springfield, MO. Serving clients all over the world.

    Connect with us from anywhere in the world through e-mail, Slack, Skype, voice, or text. Through leveraging modern technology, we can provide virtually all our services remotely from our offices in the United States.
    Springfield, MO

    Industry and Technical Expertise to Guide Our Clients

    Gramm-Leach-Bliley Act
    From developing an information security program and risk assessments to performing compliance audits, we have the expertise to help you maintain GLBA compliance.
    Truth-in-Lending Act
    Regulation Z is a complicated topic, but our experience includes extensive auditing of both closed-end and open-end, including consumer credit card, consumer credit products.
    Equal Credit Opportunity Act
    Fair lending can get complicated, but we have the experience to help navigate your compliance program through these complexities through our audit and consulting services.
    PCI-DSS
    Maintaining compliance with the Data Security Standards established by the Payment Card Industry can be a daunting task, but we offer consulting services that can help organization simplify this process.
    Community Reinvestment Act
    The CRA is a complicated, often highly subjective regulatory burden due to its peer-based nature. We have extensive experience consulting with small, intermediate-small, large, and strategic plan banks.
    FFIEC IT Standards
    Our consultants have extensive experience with the Information Technology Booklet series, through which the FFIEC has developed an array of technology standards and expectations, in part derived from NIST standards.

    Thank you! Your message has been sent successfully.

    We’re here for you. Say hi.

    Request a call back
    Please complete the contact form to request a call from our sales team. We always try to return your call back requests within one business day, but if you need immediate assistance, please don't hesitate to call us at:
    +1 800 724 2181
    Please Note, our office hours are:
    Monday-Friday: 8:00 AM to 5:00 PM CST
    (Excluding federal banking holidays)

    Thank you! Your message has been sent successfully.

    (including callback preferences)
    Request a report sample
    Please complete this form to receive a sample report via e-mail.

    TThanks for your request! You should be receiving an e-mail with an attached sample report soon.

    (including a report preferences)