Our Company

Your partners at Superior Consulting realize that the community bank is under siege from an unprecedented volume of new regulation, ever increasing competition, thin profit margins, and an unusually hostile regulatory environment. Our singular mission is to provide you with Guidance You Can Trust during these troubled times in order to ensure your institution does not become yet another statistical casualty of this environment.

Since the founding of Superior Consulting in July 2003, our firm has grown to over 100 clients distributed throughout nine states. We have achieved this growth through a consistent dedication to excellence and commitment to deliver expert services at attractive values. We are not the largest firm within our industry….nor do we have a desire to be. Our commitment is to constantly strive to deliver the most knowledgeable, responsive services within our abilities.

It is through this commitment that we have realized our past growth, and it is through this commitment that we will continue to realize strong growth throughout the United States. The philosophy of our management team here at Superior Consulting is derived from the premise that, in order to realize sustainable success and reach an oft-desired plateau of excellence, firms must develop a core specialization.

Due to the complexities of regulation and market environments, the days of the generalist firm or practitioner are quickly nearing obsolescence. Superior Consulting has developed an unparalleled reputation as a specialty or boutique firm serving only the exacting needs of the community banking industry. That is our focus, that is our sole purpose, and that is what we do better than the competition.

frex1cpa1cism1cisa1acams1cissp1Untitled-9net1
Map of our clients Our client organizations are distributed primarily throughout the Midwestern US; however, we’ve worked with organizations across the world.
Founded in 2003
Over 100 Clients
Serving 9 States South Dakota, Minnesota, Arizona, Iowa, Missouri. Kansas, Oklahoma, Arkansas, Illinois

We’re proud of our team of expert consultants.

Mary L. Boyd
Mary L. Boyd
Chief Executive Officer
CISSP, CISA, CISM, CGEIT

Mary L. Boyd

Mary L. Boyd
CISSP, CISA, CISM, CGEIT
Office: (417) 887-2124
Home: (417) 849-5643

Chief Executive Officer

Mary serves as the Chief Executive Officer of Superior Consulting, LLC. She has over 13 years of experience as an examiner with the FDIC, including four years as an information technology specialist. During her tenure at FDIC, she led technology initiatives while completing the USDA’s Executive Leadership Program and received the Chairman’s Excellence Award for overseeing FDIC corporate technology initiatives. Within this program, she worked directly with the Vice Chairman’s office. Mary also holds the Certified Information Systems Security Professional (CISSP), Certified Information Systems Auditor (CISA), Certified Information Systems Manager (CISM), and Certified in the Governance of Enterprise Information Technology (CGEIT) certifications. Additionally, Mary holds a bachelor’s degree in accounting from Pittsburg State University. Since joining Superior Consulting as a founding member in July 2003, she has successfully helped numerous bank clients throughout the nation with an array of regulatory and management issues and provided consulting services to a significant number of banks under regulatory enforcement actions.

 

Bryan Reaves
Bryan Reaves
Chief Finacial Officer
CPA.CITP, CGMA, CFE, CRCM, CISSP, CISA, CISM, Security+, Network+

Bryan Reaves

Bryan Reaves
CPA.CITP, CGMA, CFE, CRCM, CISSP, CISA, CISM, Security+, Network+
Office: (417) 887-2124
Home: (417) 276-8452

Chief Financial Officer

Bryan serves as the Chief Financial Officer of Superior Consulting, LLC. He also supervises the regulatory compliance and specialty practice units of Superior Consulting, LLC. Bryan is a licensed Certified Public Accountant (CPA) and Certified Fraud Examiner (CFE). He also holds the American Banker Association’s Certified Regulatory Compliance Manager (CRCM) certification. In addition to these certifications, he also holds numerous information technology audit and security certifications, including ISACA’s Certified Information Systems Auditor (CISA) and Certified Information Systems Manager (CISM) certifications, ISC(2)’s Certified Information Systems Security Professional (CISSP) certification, and COMPTIA’s Security+ and Network+ certifications. Additionally, Bryan holds the AICPA’s Certified Information Technology Professional (CITP) and Chartered Global Management Accountant (CGMA) designations.

Bryan received a Bachelor’s degree in Accounting, as well as a Master’s in Business Administration, from Drury University.  Since joining Superior Consulting, LLC in July 2004, Bryan has successfully assisted numerous client banks with issues such as policy development, internal risk management, internal audit program development, and NACHA compliance. Bryan also has extensive experience assisting problem banks in addresses compliance program deficiencies in areas such as Regulation Z (credit card products and closed-end credit), HMDA, and CRA.

 

Brad Coursey
Brad Coursey
Senior Consultant
CRCM, CAMS

Brad Coursey

Brad Coursey
CRCM, CAMS
Office: (417) 887-2124
Home: (417) 766-6636

Senior Consultant

Brad serves as a Senior Consultant in the regulatory compliance and BSA practice unit of Superior Consulting. Brad has worked in the banking industry for over 15 years and is a Certified Regulatory Compliance Manager (CRCM) and Certified Anti-Money Laundering Specialist (CAMS). In addition to these certifications, Brad also holds a bachelor’s degree in management from Evangel University. Since joining Superior Consulting in January 2005, Brad has assisted clients throughout an eight state region with their regulatory compliance and BSA review and training needs. Brad has also actively participated in several state banking associations and has spoken at training events throughout the Midwest.

 

Scott Dean
Scott Dean
Senior Consultant
MCSE, Network+, Security+, Novell CNA, TCNA

Scott Dean

Scott Dean
MCSE, Network+, Security+, Novell CNA, TCNA
Office: (417) 887-2124
Home: (417) 270-7377

Senior Consultant

Scott serves as a Senior Consultant in the information technology practice unit of Superior Consulting. Scott brings over 20 years of experience in the network consulting and administration field to Superior Consulting. Scott has worked in an array of industries including financial services, law, and telecommunications. Scott also holds the Microsoft Certified Systems Engineer (MCSE), Security+, Network +, and Novell Certified Network Administrator (CNA) certifications. Scott has also earned the Tenable Certified Nessus Auditor (TCNA) certification, which is a credential that demonstrates his competency in the use of one of our core testing tools. In addition to these certifications, Scott holds a bachelor’s degree in mechanical engineering from the University of Alaska.

 

Tom Pearl
Tom Pearl
Senior Consultant
CPA, TCNU

Tom Pearl

Tom Pearl
CPA, TCNU
Office: (417) 887-2124
Home: (417) 849-2153

Senior Consultant

Tom serves as a Senior Consultant in the information technology practice unit of Superior Consulting. Tom brings over 10 years of experience in the information technology field to Superior Consulting. Prior to joining Superior Consulting, Tom was a staff accountant at a Top 50 nationwide accounting firm headquartered in St. Louis, MO where he performed IT, compliance, and financial auditing activities. Prior to working in this sector of professional services, Tom was employed as a programmer at a large regional software development firm based in Ozark, MO, which primarily specialized in developing software for the healthcare industry. Tom holds an active license as a Certified Public Accountant in the State of Missouri. Tom also holds the Tenable Certified Nessus User (TCNU) certification, which validates his experience in the use of one of our core vulnerability assessment tools. In addition to these certifications, Tom also holds a bachelor’s degree with dual majors in computer science and accounting from Missouri State University.

James Roark
James Roark
Senior Consultant

James Roark

James Roark
Office: (417) 887-2124
Home: (417) 880-6317

Senior Consultant

James serves as a Senior Consultant in the loan review and asset quality consulting services unit of Superior Consulting, LLC. James has worked in the banking industry for over 20 years and has served in numerous positions within community banks, including service as president of several “problem” institutions as well as other senior lending positions. James has developed a strong reputation as an excellent problem bank “workout” specialist and now brings his years of knowledge and experience to the clients of Superior Consulting, LLC. In addition to loan review services, James actively assists our clients with the establishment and review of allowance for loan and lease loss reserves and methodologies, evaluation of OREO properties, and training regarding lending, compliance, and appraisal standards and best practices.

James holds a Bachelor’s of Science in Facility Management from Missouri State University. Before entry into the banking industry, James utilized the experience gained through this degree program to assist in the management of large facilities such as stadiums and event centers. In addition to these facility management experiences, James also worked as a field representative for seven years for the Missouri State Tax Commission, during which time he worked with a substantial number of local counties in the establishment of real estate assessment programs designed to update and re-evaluate assigned real estate valuations. Beyond these other experiences, James also serves as an advisory board member  for the Midwest Center of Enology and Viticulture at Missouri State University.

 

Elizabeth Reefer
Elizabeth Reefer
Senior Consultant
JD

Elizabeth Reefer

Elizabeth Reefer
JD
Office: (417) 887-2124
Home: (816) 804-8856

Senior Consultant

Elizabeth serves as a Senior Consultant in the regulatory compliance and BSA practice unit of Superior Consulting. Elizabeth brings over 30 years of experience in a wide array of fields within the banking industry to Superior Consulting. Elizabeth’s diverse work experience includes service as a compliance consultant in two Top 10 nationwide accounting firms, a senior compliance officer in a $20 billion commercial bank based in Kansas City, MO, a practicing attorney, and experience working directly with the Federal Deposit Insurance Corporation for several receivership projects. Elizabeth is still a licensed attorney and holds a Juris Doctor degree from New York Law School.  In addition to this degree, Elizabeth also holds a bachelor’s degree in sociology from Bryn Mawr College.

Alison Holmes
Alison Holmes
Staff Consultant

Alison Holmes

Alison Holmes
Office: (417) 887-2124
Home: (417) 894-9435

Staff Consultant

Alison serves as a Staff Consultant in the compliance practice unit of Superior Consulting, LLC and assists with the performance of consumer compliance, Bank Secrecy Act, and ACH review services. Alison has over 25 years of experience in the banking industry and has held an array of positions in community banks within southwest Missouri.

One of Alison’s most valuable contributions to our Superior team is the vast array of real, practical banking experience she has compiled through years of service in your industry. Alison has managed loan administration and processing functions for several area financial institutions and has an intimate understanding of the challenges facing our community bank clients as she has, in a quite literal sense, “walked a mile in your shoes”.

 

Jennifer Pierce
Jennifer Pierce
Administrative Assistant

Jennifer Pierce

Jennifer Pierce

Administrative Assistant

Jennifer represents the core of our office through serving as the administrative assistant of Superior Consulting. Jennifer is responsible for the management of client information and provides invaluable assistance to our review teams. Jennifer is a great contact for any questions regarding Superior Consulting and is always available to assist clients in reaching another member of our team.

Although we certainly ensure that Jennifer remains busy through her duties at Superior Consulting, she is also the proud mother of two young boys and is an active participant in a number of local civic organizations.

 

Our Engagement Process

In the course of working with Superior, our engagements generally follow the process steps outlined below.